A: At Wonder Roots Printing, we pride ourselves on delivering high-quality prints efficiently. Our standard processing time for most printing orders is 3-5 business days. This timeline begins once we receive your design files and any necessary approvals are completed. For more complex projects or larger volume orders, the processing time may extend to 7-10 business days. We also offer expedited services for urgent orders, which can significantly reduce the processing time, depending on the specifics of the project. To ensure a smooth and swift process, we recommend contacting us with detailed project requirements so we can provide a precise timeframe tailored to your needs.

To cancel your order at Wonder Roots Printing, please contact our customer service team as soon as possible. If your order has not yet entered the production phase, we will be able to cancel it and issue a full refund. If the order is already in production, cancellation may not be possible, but we will do our best to accommodate your request.

At Wonder Roots Printing, we offer refunds if there is an error on our part. If you receive an incorrect or defective item, please contact our customer service team within 30 days of receiving your order to initiate the refund process. For other reasons, we do not offer refunds. We recommend reviewing your order details carefully before finalizing your purchase.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier's website. If you have any questions or concerns about your shipment, please contact our customer service team for assistance.

To contact Wonder Roots Printing, please use the contact tab on our website and submit the contact form. Once we receive your inquiry, our team will reach out to you via email as soon as possible. We are here to assist you with any questions or concerns you may have.

To make special requests for your order at Wonder Roots Printing, please use the contact form on our website to submit your request. Be sure to place your special request before making your order to ensure we can accommodate your needs. Our team will review your request and get back to you via email with further instructions.